I took my vehicle to get it serviced at this location. The staff and management went above and beyond to make me feel comfortable. They were super nice and helpful. They explained everything that could be wrong with my vehicle. They fixed it in a timely manner. The staff even helped me put my car seats in the rental car I had to use. Highly recommend this location for all your service needs.
I love my KIA Sorento that I bought at Ole Ben Franklin. Our car buying experience was the best we have ever had. Everyone we dealt with there was extremely helpful. They brought our vehicle from another site on the same day we requested. They were very low pressure and pleasant to work with during the entire process. The manager, Bruce, and our salesman even washed our vehicle before we left the lot in it. We are very appreciative of Brian, the finance manager, for helping us in securing financing for our vehicle. I have driven my KIA for a month now, and it has exceeded my expectations! If you are looking for a new or used vehicle, I highly recommend giving the team at Ole Ben Franklin Ford an opportunity to help you find your next vehicle. I was also pleased to see some local, former students employed there as well.
I purchased a vehicle from old Ben franklin and Judson and Keith were absolutely amazing through the whole process they worked with me and actually listened to what I had to say and they made me feel at ease when choosing a vehicle I liked. I recommended them to others as well because they made my experience so much better. Thank you Judson and Keith. You guys make buying a car so much less stressful.
John Scott found several examples of just the model I wanted at different regional dealers. He was able to cherry pick my particular car from another dealer and beat their best price significantly. My deal took a few minutes to work up over the phone. When I arrived at the dealership, my car was already waiting. After about 10 minutes of paperwork, my 3 month car search was finished. Their service department is super good value as well. The finance manager is straight up too.
Best car buying experience I've ever had. Honest and up front about everything. Thank yall so much.
Ole Ben Franklin Ford is a US Car Dealer based in Wartburg, Tennessee. Ole Ben Franklin Ford is located at 1226 Knoxville Hwy, Wartburg, TN 37887, USA.
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